Privacy Policy

1. Introduction

Royal Lux Enterprise, LLC is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, including the process of matching co-hosts and property managers.

By using our services, you agree to the collection and use of information in accordance with this policy.

2. Information We Collect

We may collect the following types of personal and business-related information:

a) Personal Information

Full name

Email address

Phone number

Location

Professional background

Identification (if required for verification)

b) Business Information

Property or rental business details

Business name

Type of services offered

Experience level

Availability and preferences for matching

c) Usage Data

IP address

Browser type and version

Time spent on pages

Device information

Cookies and tracking technologies (see Section 7)

3. How We Use Your Information

We use the information we collect to:

Facilitate co-host and property manager matchmaking

Communicate with you regarding our services

Provide customer support

Improve user experience on our website

Analyze usage trends and performance

Enforce our Terms & Conditions

Comply with legal obligations

4. Sharing Your Information

We do not sell or rent your personal information. However, we may share your information under the following circumstances:

With Matched Users: To facilitate introductions between co-hosts and property managers.

With Service Providers: Who assist with website hosting, analytics, payment processing, or other operational needs (under confidentiality agreements).

For Legal Reasons: If required by law, court order, or to protect our legal rights.

In Business Transfers: If Royal Lux Enterprise, LLC is involved in a merger, acquisition, or asset sale, your information may be transferred.

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your data at any time (see Section 8).

6. Data Security

We implement appropriate security measures (encryption, secure servers, access control) to protect your data. However, no system is 100% secure. We cannot guarantee absolute security of your information.

7. Cookies and Tracking Technologies

We use cookies and similar technologies to enhance user experience and track activity on our website. Cookies help us:

Remember your preferences

Monitor website performance

Analyze traffic patterns

You can choose to disable cookies in your browser settings, but some parts of our site may not function properly without them.

8. Your Rights

Depending on your location, you may have the following rights:

Access to your data

Correction of inaccurate information

Deletion of your data ("Right to be forgotten")

Data portability

Objection to processing

Withdraw consent at any time

SMS Terms & Conditions

By opting into SMS communications, you agree to receive messages from Royal Lux Enterprise, LLC regarding your inquiry, co-host and property manager matching services, and updates. Message frequency varies.

Message and data rates may apply.

You can opt out at any time by replying STOP. For assistance, reply HELP.

Royal Lux Enterprise, LLC is not responsible for delayed or undelivered messages.

We do not sell, rent, or share your personal information, including SMS opt-in data, with third parties for marketing purposes.