1. Introduction
Royal Lux Enterprise is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or use our services, including the process of matching cohosts and property managers.
By using our services, you agree to the collection and use of information in accordance with this policy.
2. Information We Collect
We may collect the following types of personal and business-related information:
a) Personal Information
Full name
Email address
Phone number
Location
Professional background
Identification (if required for verification)
b) Business Information
Property or rental business details
Business name
Type of services offered
Experience level
Availability and preferences for matching
c) Usage Data
IP address
Browser type and version
Time spent on pages
Device information
Cookies and tracking technologies (see Section 7)
3. How We Use Your Information
We use the information we collect to:
Facilitate cohost and property manager matchmaking
Communicate with you regarding our services
Provide customer support
Improve user experience on our website
Analyze usage trends and performance
Enforce our Terms & Conditions
Comply with legal obligations
4. Sharing Your Information
We do not sell or rent your personal information. However, we may share your information under the following circumstances:
With Matched Users: To facilitate introductions between cohosts and property managers.
With Service Providers: Who assist with website hosting, analytics, payment processing, or other operational needs (under confidentiality agreements).
For Legal Reasons: If required by law, court order, or to protect our legal rights.
In Business Transfers: If Royal Lux Enterprise is involved in a merger, acquisition, or asset sale, your information may be transferred.
5. Data Retention
We retain your personal data only for as long as necessary to fulfill the purposes outlined in this policy or to comply with legal obligations. You may request deletion of your data at any time (see Section 8).
6. Data Security
We implement appropriate security measures (encryption, secure servers, access control) to protect your data. However, no system is 100% secure. We cannot guarantee absolute security of your information.
7. Cookies and Tracking Technologies
We use cookies and similar technologies to enhance user experience and track activity on our website. Cookies help us:
Remember your preferences
Monitor website performance
Analyze traffic patterns
You can choose to disable cookies in your browser settings, but some parts of our site may not function properly without them.
8. Your Rights
Depending on your location, you may have the following rights:
Access to your data
Correction of inaccurate information
Deletion of your data ("Right to be forgotten")
Data portability
Objection to processing
Withdraw consent at any time
